Refund and Returns Policy

1. Introduction

Thank you for choosing Hitsoundproducer.com. We are dedicated to ensuring your satisfaction with our products and services. This Refund Policy explains the circumstances under which we may offer refunds.

2. Digital Products

Given the nature of downloadable digital items, we do not generally offer a refund or credit on a purchase unless required under Nigerian consumer law or other relevant consumer protection laws. If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.

3. Services

Refunds for services provided by Hitsoundproducer.com are handled on a case-by-case basis. If you are dissatisfied with the service you have received, please contact us at [email protected] within 30 days of receiving the service.

4. Refund Requests

If you believe you are entitled to a refund, please submit a request to [email protected], including the following information:

• Your name
• Order number
• Reason for the refund request

Your refund request will be processed within 30 business days. We will notify you of the approval or rejection of your refund request.

5. Refund Method

If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment, within 30 business days.

6. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

7. Sale Items

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

8. Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected].